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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.5

Based on 129 customer reviews

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  • 5

    Excellent

    By Ben T on 05 May 2018 | Purchase not verified

    A well nice bunch of lads. Didn’t feel pressured into buying a car. The showroom full of lovely cars. Terry the salesman was a true gent and the after care was unbeatable. Even sorted me out with a company car while it wasn’t ready at no cost to me. A great experience. Would recommend

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    New car for myself

    By Karl T on 05 May 2018 | Purchase not verified

    Very friendly service from the all guys here. Make you feel welcome. Would highly recommend excell cars to any one thanks guys for all your help in getting my new car

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fabulous service

    By Emily B on 04 May 2018 | Purchase not verified

    Wonderful service! Friendly and easy to approach, good knowledge of the cars. The car we had chosen to had to have a few bits done ready for the one week drive away (staff up front about all these things) and the guys fabulously rushed everything and sorted it within four days to get our car ready for our holiday. Wonderful service, made a first car buying experience very easy- thank you again!

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Great service

    By Lisa R on 04 May 2018 | Purchase not verified

    Has been a great experience great service. Car is as it was described.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Great Dealer

    By T O on 03 May 2018 | Purchase not verified

    Very friendly service. Did not over pressure into a sale.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Brilliant

    By Helen P on 03 May 2018 | Purchase not verified

    Absolutely brilliant service, they do checks on all of their cars before selling to you definitely will recommend anybody to come here

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Great people

    By Sharon B on 01 May 2018 | Purchase not verified

    Great showroom, great people , great prices this is the second car we have bought keep it up


  • 5

    Great Experience

    By N M on 30 April 2018 | Purchase not verified

    Great Stock, superb salespeople, highly recommended


  • 5

    I purchased my first car - untrustworthy seller!

    By Emmie S on 16 March 2018 | Purchase not verified

    I bought a 2010 Alfa Romeo Mito priced at £5000, on viewing the car all seemed well apart from yellow colouring in the boot but they ensured me that the car had been stored in a damp area and after being valeted there would be no problem, it was just because it needed a clean. When picking up my car the yellow colouring had gone as I was told. Just over a month later it appear again, I called them a few times to let them know water was collecting in the bottom of my boot, every time they turned me away with feeble excuses eventually saying my warranty was over, there was nothing they can do but suggested I got a dehumidifier which I did. The problem got worse, I took the car to a local garage, they said that just by looking at the car they could see it had been in a crash and had the whole boot replaced and it hadn't been done properly or through the insurance hence why it didn't come up on the HPI checks, costing me a lot of money to fix before selling the car for significantly less.


  • 5

    Poor customer service and poor company motive

    By Kyle B on 13 February 2018 | Purchase not verified

    I am really dissapointed in this company, make an agreement with the customer, do not follow through with the agreement and then refuse to give the deposit back (as was previously advised by the salesmen wouldnt be a problem) constantly chasing them to get any answer. The owner doesnt want to know, once theyve got some money the really couldnt care less. Extremely poor service, leave the car up for sale even though they claim this is the reason the deposit is not refunable. Mis-sold and taken advantage off. Would strongly advise anyone who is thinking of buying a used car to avoid this place completely.