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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.9

All 368 customer reviews

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  • 5

    By Anonymous on 21 May 2022 | Purchase not verified

    Shout out to Noel for his great customer service. I had a slight issue with the car after collecting the car, which I reporter, and they were quick to resolve the issue.

    Reply from Excellent Cars on 07/03/24

    Thank you for your review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    By Anonymous on 18 May 2022 | Purchase not verified

    Nothing excellent about having no air conditioning in the summer …… During the test drive for the vehicle the cars air con didn’t work and we made it clear that it would have to be fixed before we picked up the car and salesman * Personal information remove by Feefo * assured us it would work. Fast forward a few days and there’s a leak and they said they don’t cover air conditioning in their warranty so I’ve been sold a car with a fault. I phoned them and told them I wanted them to diagnose the air con fault and repair it and they said they can’t do anything about it. Also basic things that should have been done in the MOT like brake lights and a front light were not working. I feel disappointed I chose this dealer.

    Reply from Excellent Cars on 07/03/24

    We Are So Sorry To See You Was Not Happy With Our Service Please Contact Us At Your Earliest Convenience So That We May Resolve Any Issues . Kind Regards - Excellent Cars


  • 5

    By Anonymous on 17 May 2022 | Purchase not verified

    Big selection of cars. The team are really friendly I have been dealing with Noel who has been great.

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    By Anonymous on 30 April 2022 | Purchase not verified

    Friendly staff. Excellent Cars.

    Reply from Excellent Cars on 07/05/22

    Hi - Thank You For Your Business & Your Kind Words - Hope You Really Enjoy Your New Cars Kind Regards The Excellent Cars Team


  • 5

    Good service all round

    By Anonymous on 30 April 2022 | Purchase not verified

    Great service, no pressure but very helpful and attentive....cheers

    Reply from Excellent Cars on 07/05/22

    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Excellent Cars. We wish you safe travels in your new Car and look forward to seeing you again soon! Kind Regards The Excellent Cars Team


  • 5

    First car

    By Kim T on 29 April 2022 | Purchase not verified

    Amazing experience. Bought my first car from such nice genuine people. Highly recommend, they will look after you! 😊

    Reply from Excellent Cars on 07/05/22

    Kim - Congratulations on your new car . Thank you for taking the time to write about your experience. It is wonderful to hear that Excellent Cars were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Kind & Warmest Regards Excellent Cars & The Team


  • 5

    By Anonymous on 29 April 2022 | Purchase not verified

    Lovely experience

    Reply from Excellent Cars on 07/05/22

    Hi , On behalf of us at Excellent Cars , We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with . We will be sharing your feedback with our team. Enjoy your new car , and please revisit us soon! Kind Regards The Excellent Cars Team


  • 5

    By Claire L on 27 April 2022 | Purchase not verified

    Good communication, not pushed into the sale Jake left us alone to make our own judgement. On collection everything was ready and was straight forward would highly recommend

    Reply from Excellent Cars on 27/04/22

    Thank You Claire First For Your Valued Custom & Second For Your Kind Words We Hope You Really Enjoy Your New Car - Thank You From The Excellent Team


  • 5

    By Claire T on 27 April 2022 | Purchase not verified

    Bought car from here. Swift process

    Reply from Excellent Cars on 27/04/22

    We Always Try To Make The Process Easy Comfortable & Quick . Thank You For Your Valuable Business & Words . Kind Regards From The Excellent Cars Team


  • 5

    Excellent cars - not just a name!

    By Zain A on 21 April 2022 | Purchase not verified

    Staff were very helpful & co-operative, the cars are all in excellent condition too, certainly lives up to the name of the company!

    Reply from Excellent Cars on 27/04/22

    Thank You So Much For Your Kind Words & Invaluable Custom Kind Regards From The Excellent Cars Team