By TRACEY ANN B on 02 May 2018 | Verified purchase

Good service but when had to take car back for a fault had to do 100 mile round trip day off work to take it to a nominated garage they state has to go to . I asked for a garage local BMW garage but would not use. But the garage they sent me was fantastic. They did sort it hopefully

Reply from Excellent Cars on 19/11/18

Hi Tracey , So sorry to hear you had to bring your car back - However I Am Aware That The Problem You Had Is Resolved . Please Accept My Sincere Apologies For Any Inconvenience To You & Your Family - Kind Regards Noel

By W A M on 02 May 2018 | Verified purchase

Very good staff ,showed me the car i was interested in ,explained the work to be carried out before delivery,agreed a price acceptable to us both .I then paid agreed price.

By ANNE C on 01 May 2018 | Verified purchase

Really good. Very attentive and picked me up from Sheffield station

By Marion M on 01 May 2018 | Verified purchase

Great service fast turnaround found the perfect car

By RYAN T on 20 April 2018 | Verified purchase

Friendly staff, car seems to be in good condition, but I need to check something with my garage, think it's a manufacturing issue with the brake sticking sometimes. Didn't take too long to sort everything out with part exchanging, and taking my new car away. Free service and MOT upon purchase. Decent price paid for my new car. Would strongly consider using them for my next purchase!

By MARGARET D on 19 April 2018 | Verified purchase

I purchased a Suzuki alto from the above garage which was advertised on auto traders website as a (2013) with 12 number plate and also advertised as 2 previous owners. When I went to visit the car garage they also verified that it was a (2013) 12 number plate and 2 previous owners. Once I had purchased the car and received my documents I then noticed that it was September 2012 registered and also had 3 previous owners. I am very disappointed with this purchase and so upset that I am considering taking the matter further as this is deception.

Reply from Excellent Cars on 19/11/18

Hi Margaret - I Am So Sorry To Hear That You Felt Deceived By Us . I Don't Quite Understand How You Think This Could Have Occurred Because When You Came To Look At The Car You Would Have Looked At The Paperwork !! - So If You Had A Querry About How Many Owners & The Year Of The Car You Would Have Had Ample Time To Decide To Take The Car Their & Then - We Let You Look At The Documentation Before You Purchased The Car !! . Please Contact Me At Your Earliest Convenience So We Can Get This Sorted & To Be Fair To You We May Find We Have A Training Requirement Within Our Organisation - Kind Regards Noel

By Elizabeth K on 14 April 2018 | Verified purchase

I highly recommend this company. I have just bought a Jaguar x type from them and I couldn't be happier. The car is perfect, they did everything they said they would and more. They are trustworthy, professional and friendly. Thank you Excellent Cars!

By MING Y on 15 March 2018 | Verified purchase

Very bad ! When I first time to talk me the staff was very friendly , but when I bought the car from them I find something wrong from next day . I talk with the seller I told him something wrong with the car they said call me back but they didn’t

Reply from Excellent Cars on 17/03/18

We are sorry that you feel you haven't been listened to & have not had a reply back from us - however our phone records show you we did call you back regarding your query & you mentioned that your Parcel Shelf Was Not Fitting Right - You mentioned you thought it was too short for the car & we said it was what came with the car & You left it at that . We will purchase another one for you - Please contact so we can resolve this matter for you straight away .

By TIMOTHY S on 13 February 2018 | Verified purchase

Good service, but the fuel light was on when I test drove it, when I collected it a week later it was still on! I drove it to the nearest petrol station but it ran out before I got there, it was outside Meadowhall on a busy road and I received abuse off other motorists for holsing up the traffic. I had to then push it, with the help of passers by into the petrol station.

Reply from Excellent Cars on 13/02/18

SO SO SORRY TO HEAR ABOUT THIS TIMOTHY PLEASE CALL IN FOR A FREE TANK OF FUEL THE NEXT TIME YOUR PASSING - THANK YOU FOR YOUR SUPPORT & CUSTOM & FOR POSITIVELY SHINING A LIGHT ON AN AREA WE CAN IMPROVE ON - THANK YOU EXCELLENT CARS

By Clifford H on 15 January 2018 | Verified purchase

Had some reservations of using this company due to some unfavourable reviews . Spoke at length with the manager before visiting , this gave me confidence . Didn't feel pressured whilst at dealership . All staff very friendly , professional and helpful . My car was ready for pick up as arranged , full mot , 12 months service Highly delighted with my purchase . Thank you excellent cars

Reply from Excellent Cars on 03/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team