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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.9

All 477 customer reviews

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  • 5

    Worst experience

    By Anonymous on 17 April 2023 | Purchase not verified

    Avoid excellent cars sheffield because they have try to sell me a fualty car and even they alway try to charge £200 extra by pretending they have got 2 cars same make and model even same year and even same mileage but different colours one is black which is more expensive then green colour car but in reality green does not exist in their stock .they are totally misleading customer. Avoid excellent cars . I would rate them -10

    Reply from Excellent Cars on 26/04/23

    Please Remove this litigious review that claims, without evidence that we are selling non existent cars . This Is a lie and is outrageous - Why would we spend £8000 per month with autotrader to advertise cars we don't have - This customer as purchased a car with a £2600 deposit to use as a taxi & because he hadn't done his homework he as realised the car is too old to be a taxi and now he is scrambelling around looking for an excuse to damage our name by abusing the review system - Please remove this litigious review as its untrue .


  • 5

    Excellent deal and service

    By Kumar S on 16 April 2023 | Purchase not verified

    Excellent Car provided an excellent deal, Steph has a great customer service and looked after us from day 1 till the end. I would highly recommend; they were honest, integrity and I had a great experience.

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    Highly recommend

    By Dawn P on 15 April 2023 | Purchase not verified

    My experience with this car showroom has been excellent, our salesman Ricky is very friendly, knowledgeable and took care of us from start to finish, I would highly recommend them, this is the third car someone in our family has bought from here.

    Reply from Excellent Cars on 16/04/23

    Thank You Dawn - We Really Hope You Enjoy Your New Car & Thank You For Your Positive Comments . From The Team @ Excellent Cars


  • 5

    Excellent Car Sheffield

    By Anonymous on 15 April 2023 | Purchase not verified

    I dealt with Ricky and he was helpful, knowledgeable and friendly.

    Reply from Excellent Cars on 16/04/23

    Thank You - We Really Hope You Enjoy Your New Car & Thank You For Your Positive Comments - Please Call In to Say Hello Any Time Your Passing . From The Excellent Cars Team


  • 5

    By Thomas M on 15 April 2023 | Purchase not verified

    Very polite and not pushy salesmen they had taken there time to understand our needs and very polite. Staff was grate.

    Reply from Excellent Cars on 16/04/23

    Thank You Thomas - It Was Wonderful Getting To Know You Whilst You Purchased Your New Car - We Really Hope You Enjoy Your New Car & Thank You For Your Positive Comments . From The Team @ Excellent Cars


  • 5

    By Anonymous on 14 April 2023 | Purchase not verified

    Excellent customer service given by everyone especially noel

    Reply from Excellent Cars on 16/04/23

    Thank You - We Really Hope You Enjoy Your New Car & Please Remember To Call Back For Your Free Mot Fee Each Year . Warmest Regards . From The Team @ Excellent Cars


  • 5

    Great experience

    By Asad S on 14 April 2023 | Purchase not verified

    Excellent sales people. Very friendly and accommodating. No pressure sales. Great customer service. They will fix up all issues with the car prior to you buying the car. Great people to deal with. Especially Steph and Noel. Wonderful guys.

    Reply from Excellent Cars on 16/04/23

    Thank You - Just Wanted To Say We Really Hope You Enjoy Your New Car & Thank You For Your Positive Comments . From The Team @ Excellent Cars


  • 5

    pictures of cars are not the true car for sale

    By Anonymous on 12 April 2023 | Purchase not verified

    Adds are not what they seem to be a Black Astra for sale looks amazing but deep down the pictures one green picture shows the true car and a video and it seems this has happen before be careful on what car you are looking at it was a disappointment to see this happen

    Reply from Excellent Cars on 13/04/23

    Hi ian please accept our apologies if you felt the car was not as described - we do work hard to get the details right & you may have missed it says choice of 2 in the advert - As way of an apology please call in & collect a Free Mot Test Fee Voucher - we don't like to waste customers valuable time . Kind Regards The Excellent Cars Team


  • 5

    By Anthony B on 11 April 2023 | Purchase not verified

    Horrendous do not enter there are plenty of conscientious and reputable dealers around, not this one, do yourselves a favour.

    Reply from Excellent Cars on 21/04/23

    This Review Is Not Genuine - We Know Some Other Car Dealers Send In Reviews Just To Upset The Apple Cart - This Is Our Response To Them ;- 5000 Car Sales Over The Last 5 Years 88% Of Our Customers On Autotrader Leave Us A Positive Review On Auto-Trader 2% If You Take A Look Of The Overall Number From All Media Platforms We Have Less Than 80 Poor Reviews How Many Companies Have Less Than 2% Poor Reviews Of Their Overall Sales !! I Would Like The Anonymous Sender Of This Review To Give Me The Name Of The Company They Work & We Will See If They Have Below 2%


  • 5

    Buying a ssanyong

    By Anonymous on 09 April 2023 | Purchase not verified

    Very good,all information Questions answered. Really great sales person Ricky was. Really helpful 👌

    Reply from Excellent Cars on 10/04/23

    Hi - Thank You For Your Business & Your Kind Words - We Will Pass On Your Great Message Our Team Member Ricky Who Will Be Delighted You Felt Well Looked After . We Hope To See You For Your Next Car Too . Kind Regards From The Excellent Cars Team