By DAVID J on 16 April 2022 | Purchase not verified

tride to get in tuch about a car citron picasso to bye it not even aphonecall to say it had sold

Reply from Excellent Cars on 09/05/22

We Do Not Have Mr Johhnson Details On Our System & We Did Not Have A Picasso At This Time Period !! Please Contact Us Straight Away To Clear Up Any Mis-understanding . Were Always Happy To Learn From Our Mistakes & Were Always Happy To Rectify Our Mistakes Please Call Us Thank You for Letting Us Know You May Have Had An Issue - If You Dont Tell Us We Can't Rectify & Improve We Look Forward To Your Call - Thank You Excellent Cars

By Jordan S on 16 April 2022 | Purchase not verified

Served by Charlie, friendly staff. Helpful and have nice cars

Reply from Excellent Cars on 27/04/22

Your Business & Kind Words Are Invaluable & Make All The Hard Work worthwhile Kind Regards From The Excellent Cars Team

By Kev H on 15 April 2022 | Purchase not verified

Very good service, asked for a few things correcting on the car and there was no issue done and sort

Reply from Excellent Cars on 27/04/22

The Passion We Have For Our Customers Is Hard To Show Other By Offering You Great Service - Thank You For Your Business . Kind Regards From The Excellent Cars Team

By Emma M on 14 April 2022 | Purchase not verified

Really friendly service, very helpful throughout. Fair price on part exchange. Jake was very polite and helpful throughout.

Reply from Excellent Cars on 27/04/22

Thank You For Your Business & Your Kind Words Kind Regards From The Excellent Cars Team

By Rajan L on 09 April 2022 | Purchase not verified

Quick and easy buy. They have a very good collection of cars. Impressed with automatic collection. Had a test drive and Charlie was very helpful and made every aspect of the purchase very clear. Highly recommend..

Reply from Excellent Cars on 27/04/22

Thank You Kind Regards From The Excellent Cars Team

By Taylor J on 09 April 2022 | Purchase not verified

Service from the beginning was fantastic, everyone was so friendly. Charlie was really informative about the car when we went for a test drive and ultimately sold us the car!

Reply from Excellent Cars on 27/04/22

Your Business & Custom + Kind Words Are Very Much Appreciated Kind Regards From The Excellent Cars Team

By Anonymous on 09 April 2022 | Purchase not verified

This is a very friendly garage. Instantly felt at ease when looking for my new car. Am very happy with the service I received here and will definitely come here again should I need another car

Reply from Excellent Cars on 27/04/22

Thank You - Your Words Like Your Custom Are Very Much Welcome Kind Regards From The Excellent Cars Team

By S H on 08 April 2022 | Purchase not verified

Went to view an astra but they said it had been sold that morning, its still on their website 3 weeks later after being told it was sold, even showed the website to their salesman who confirmed it had been sold, so why is it still up for sale, lies, stay clear.

Reply from Excellent Cars on 07/03/24

We apologise you feel our customer service and advertisement of stock fell short on this occasion. We are an extremely busy dealership and we endeavour to keep our stock up to date at all times. We apologise you were disappointed arriving to find the vehicle you were interested in, had been sold. Warm Regards, Excellent Cars

By Richard J on 30 March 2022 | Purchase not verified

Excellent range of cars. Friendly and efficient service. They made the process of buying a car very straight forward. What I liked the best, was that a mistake was made with the paperwork, which they rectified as soon as they were aware. Great customer service.

Reply from Excellent Cars on 01/04/22

Hi Richard , Thank You For Your Positive Review & Even More So Thank You For A Valued Customer . Please Feel Free To Come in Any Time Your Passing For A Catch Up & We Hope To See You Foir Your Next Car - Thank You Again - David & The Team @ Excellent Cars

By Joshua P on 15 February 2022 | Purchase not verified

Well from the beginning I emailed at about 8am enquiring on a car I got a response 12 hours later at 8.30pm to be given the wrong number then when I text asking a few questions I got a sarcy response "call and ask during business hours" when I clearly tried to communicate originally during business hours and very little information could be given on the car.

Reply from Excellent Cars on 07/03/24

We apologise you felt our customer service fell short on this occasion. We are a very busy dealership and we endeavour to respond to all customers in a timely manner. Warm Regards, Excellent Cars