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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.5

Based on 182 customer reviews

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  • 5

    Excellent Cars - Excellent!

    By Elizabeth K on 14 April 2018 | Verified purchase

    I highly recommend this company. I have just bought a Jaguar x type from them and I couldn't be happier. The car is perfect, they did everything they said they would and more. They are trustworthy, professional and friendly. Thank you Excellent Cars!


  • 5

    Very bad dealer

    By MING Y on 15 March 2018 | Verified purchase

    Very bad ! When I first time to talk me the staff was very friendly , but when I bought the car from them I find something wrong from next day . I talk with the seller I told him something wrong with the car they said call me back but they didn’t

    Reply from Excellent Cars on 17/03/18

    We are sorry that you feel you haven't been listened to & have not had a reply back from us - however our phone records show you we did call you back regarding your query & you mentioned that your Parcel Shelf Was Not Fitting Right - You mentioned you thought it was too short for the car & we said it was what came with the car & You left it at that . We will purchase another one for you - Please contact so we can resolve this matter for you straight away .


  • 5

    Car ran out of petrol when I got round the corner

    By TIMOTHY S on 13 February 2018 | Verified purchase

    Good service, but the fuel light was on when I test drove it, when I collected it a week later it was still on! I drove it to the nearest petrol station but it ran out before I got there, it was outside Meadowhall on a busy road and I received abuse off other motorists for holsing up the traffic. I had to then push it, with the help of passers by into the petrol station.

    Reply from Excellent Cars on 13/02/18

    SO SO SORRY TO HEAR ABOUT THIS TIMOTHY PLEASE CALL IN FOR A FREE TANK OF FUEL THE NEXT TIME YOUR PASSING - THANK YOU FOR YOUR SUPPORT & CUSTOM & FOR POSITIVELY SHINING A LIGHT ON AN AREA WE CAN IMPROVE ON - THANK YOU EXCELLENT CARS


  • 5

    Highly recommend this company

    By Clifford H on 15 January 2018 | Verified purchase

    Had some reservations of using this company due to some unfavourable reviews . Spoke at length with the manager before visiting , this gave me confidence . Didn't feel pressured whilst at dealership . All staff very friendly , professional and helpful . My car was ready for pick up as arranged , full mot , 12 months service Highly delighted with my purchase . Thank you excellent cars

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Not happy

    By SAMINA S on 23 December 2017 | Verified purchase

    Not really good not satisfied with the car it’s stoped more thn three times in day noice coming from brake buying a expensive car n just a one month warranty normally every dealer gives atleast 6 months

    Reply from Excellent Cars on 29/12/17

    Hi So Sorry To Hear You Have Had A Problem With Your Car Please Contact Us Immediately So That We Can Look After You & Resolve Your Problem - Kind Regards Excellent Cars


  • 5

    purchase of my car

    By Trevor W on 15 December 2017 | Verified purchase

    They were professional helpful and the car was well prepared tp drive away

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Very good quality service from this company

    By ANNA W on 20 November 2017 | Verified purchase

    I have recently bought a 2013 Hiyundai from Excellent Cars Sheffield and I am very pleased with my purchase. I live in North Wales and had not actually inspected the vehicle but the buying process was quick and simple with very helpful sales staff .The car was delivered efficiently and the vehicle was in very good order. A missing manual was supplied within days to my home address.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Recent Car Purchase

    By OYINDAMOLA L on 19 November 2017 | Verified purchase

    Great Service, Genuinely nice and helpful in making the car purchase a smooth process. When I need a new car, Excellent Cars will be my first stop.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fantastic

    By MANDY C on 05 November 2017 | Verified purchase

    My experience at excellent cars was amazing very relaxed they went above and beyond to help me would recommend them to anyone they were amazing

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Pleasant and easy transaction

    By ALISON H on 05 November 2017 | Verified purchase

    Salesman very nice and helpful. showroom well lit, very happy with my new car.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team