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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.5

Based on 130 customer reviews

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  • 5

    Amazing service

    By Tamara C on 24 August 2019 | Purchase not verified

    Easy no pressure sale very comfortable very welcoming


  • 5

    Disappointed

    By Graham K on 23 August 2019 | Purchase not verified

    Excellent cars advertise that a £50 refundable deposit will secure a car for up to 7 days. We had to put down a £250 no refundable deposit. The Adertising Standards Agency would be keen to know the reason why. We were only advised that the car only had one key after we had paid for it. Every car should have a spare key. £128 to get a spare key cut and programmed. We had to wait for over an hour before the car was handed over to us waiting on the payment to clear. Turned out that the funds had been credited to their account immediately. It's attention to the small detail that brings customers back !!!

    Reply from Excellent Cars on 15/09/19

    Hi Graham Please Send Us The Receipt For Your Second Key & We Will Refund You The Cost & We Will Refund you The Cost Of The Key - Regarding The Bank Clearance - The Funds Did Not Clear Straight Away Or We Would have Said So ( Banks Work To Their Own Time Table ) - Their Is No Benefit To Us Delaying Your Journey Home - Please Accept Our Apology For And Inconvenience - Kind Regards Excellent Cars


  • 5

    Great experience

    By Lee S on 06 July 2019 | Purchase not verified

    Rich great guy very helpful and helped me get a wicked car

    Reply from Excellent Cars on 19/07/19

    Thank You Lee For Your Business Hope We See You For Your Next Car - Kind Regards Excellent Cars


  • 5

    Experience

    By Steven M on 05 July 2019 | Purchase not verified

    Rich was brilliant from start to finish he rang and kept me informed at every step! Car was ready early made the whole experience amazing! I Would recommend rich and excellent cars to family and friends

    Reply from Excellent Cars on 19/07/19

    Hi Steven - We Really Appreciate Your Business Kindest Regards Excellent Cars


  • 5

    Part ex & upgrade

    By MISS K B on 03 July 2019 | Purchase not verified

    Very professional from start to finish. The bloke guided me from start to finish and helped me come to an affordable price. Free MOT and check and easy part exchange. Fast turn around, very happy with my experience. I’d go again and have advised others too whom are looking for cars. - rich Thanks!

    Reply from Excellent Cars on 19/07/19

    Hi Miss K B - Thank You For Your Valued Custom We Appreciate Your Positive Feed Back . Warmest Regards From Excellent Cars


  • 5

    Purchase of a new car

    By Mark H on 28 June 2019 | Purchase not verified

    Dealt with Rich. Very friendly and helpful. Explained and answered all question. Good advice and customer service given. I would definitely recommend Rich and Excellent.


  • 5

    Great Service

    By Keith B on 21 June 2019 | Purchase not verified

    Excellent experience with Rich and Excellent cars. I would certainly recommend Rich and Excellent Cars.


  • 5

    New car 2019

    By June W on 20 June 2019 | Purchase not verified

    This is to say thanks to Rich the sales man from Excellent Cars.Hi expect advise and help was reasuring and informative. Thanks 😊 June Wyatt.


  • 5

    Great experience.

    By Bethanie M on 25 May 2019 | Purchase not verified

    Rich was absolutely fantastic and when I was driving a hard bargain (pardon the pun), he continued to do his best to find me something in my budget and suitable. Left feeling happy about the car I'd purchased! Thanks Rich!

    Reply from Excellent Cars on 26/05/19

    Thank You Bethanie - Your Business Is Very Much Appreciated Thank You Again - Excellent Cars


  • 5

    Buy car from Richard

    By Tzvetomir T on 12 May 2019 | Purchase not verified

    Richard was very kind and helpful! He showed us everything and point us to the right car for us! I recommend the place and especially his service!

    Reply from Excellent Cars on 26/05/19

    Great To Meet You & Thank You For Your review . We Hope To See You For Your Next Car Too . Kind Regards Excellent Cars