By Mohammed T on 26 October 2018 | Purchase not verified

Be careful, advert on autotrader different to when you go into showroom with hidden ad on or apparently car sold! If you pick a car do full check and make sure all changes are made Finally it was agreed MOT be paid for annually locally to me but low and behold thats not allowed now Would not recommend and would avoid next time!

Reply from Excellent Cars on 19/11/18

Dear Sir I am very sorry to hear you felt we hadn't treated you well - Please Call Me To Resolve & Please Answer The Following Questions I'm not sure if your a genuine customer or another car dealer - NO one waits a year to write a review ! You purchased your car over 12 months ago so why leave a review now ? You Said be careful yet you purchased a car from us any way ? You said we would not pay for your Free annual MOT WE WILL PLEASE BRING YOUR CAR BACK TO US ? You said a car you came to view was apparently sold this does happen - but you still PURCHASED a car from us ? Please Call Me As I Would Like To Genuinely Resolve Any Issues - Kind Regards Noel

By Edith B on 11 October 2018 | Purchase not verified

Do not purchase from this dealer. This car has outstanding finance on it. I did my own Experian HPI check. So I would have bought a car that could have been taken off me at any time!!!

Reply from Excellent Cars on 18/10/18

Thank You Edith For Changing Your Thoughts Regarding Your Comments To A Much More Positive Response I Know You Tried To Change Your Comments On Autotrader To A More Positive Reponse But Their System Doesn't Allow It ,After I Explained That The Finance Showing Was In Fact Our Own Finance Which We Use To Stock Our Sites & Which Is Removed Once We Sell The Cars - Once Again Thank You For Your Positive Comments have Had To Leave Your New Comments On Cargurus - Please Read Below CarGurus Used cars Car values Questions New review Dealer Dashboard Edith left a review for Excellent Cars! 4 out of 5 stars - After my initial fear that there was outstanding credit on this car, the dealer took the time to call me

By Ashley G on 21 September 2018 | Purchase not verified

Absolutely brilliant service, from walking in to driving out of the showroom, Dealt with Terry absolutely Brill. Would recommend to anyone and will be coming in the future for future car purchases.

Reply from Excellent Cars on 03/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Jacob D on 15 September 2018 | Purchase not verified

Best dealer ship about, turned up received amazing service and listened to my opinions and worries, which I was reassured instantly. Great value for money, and great car. VERY SATISFIED

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Graham F on 26 August 2018 | Purchase not verified

Excellent welcome from staff. Left to look at car. No pressure and able to test drive. Definitely well recommended. Thank you guys.

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions we take onboard all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Jess L on 23 August 2018 | Purchase not verified

Really helpful staff who helped me get a great deal on a fantastic car. I have recommended them to family and friends, definitely worth a trip down.

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Christopher W on 20 August 2018 | Purchase not verified

Very helpful. Rapid service and decisions. Excellent car preparation. Very well informed. Immaculate car. Altogether a very good purchasing experience. Many thanks.

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Dianne D on 04 August 2018 | Purchase not verified

Friendly staff. Very informative. Had a great deal on the purchase.

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Andrew R on 04 August 2018 | Purchase not verified

Great service, good deal!! Comfortable surroundings too.

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team

By Amy H on 03 August 2018 | Purchase not verified

‘Dealers you can trust’ is definitely the motto I would use for this car dealership! I found them honest and trustworthy when choosing my first car!! Very happy lovely people too!

Reply from Excellent Cars on 01/10/18

Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team