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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.6

All 522 customer reviews


  • 5

    I highly recommend

    By Siham M on 07 November 2025 | Purchase not verified

    I bought my Renault captur Everything went smooth and quick

    Reply from Excellent Cars on 02/12/25

    Thank you for you 5 star review - I will pass your comments on to the team :-)


  • 5

    Excellent

    By Kieran B on 14 October 2025 | Purchase not verified

    Mike, was very helpful, polite, and answered all questions

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Find the right car

    By Gary W on 06 October 2025 | Purchase not verified

    Visited Excellent Cars today with my Partner and daughter to view 4 cars we had looked at on the Internet and was helped with all the questions we had from Mike the salesman who was very knowledgeable and informative on all the vehicles we looked at and he made the whole experience easy.

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Excellent service

    By Anonymous on 03 October 2025 | Purchase not verified

    3rd time returning. Always great knowledge. No pressure to buy.

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Great Service

    By Joanne R on 22 September 2025 | Purchase not verified

    Mike was amazing, got us sorted with our new car and we were very happy with the service we received

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Never again

    By Anonymous on 22 September 2025 | Purchase not verified

    Reserved a car, decided not to purchase. I mean I would have done but I asked the seller if he would take any less and he told me not to waste his time and got pretty rude with me which was a big red flag. Had he simply said no thanks I would have happily purchased the car from him but to be snapped at out me right off. Also, he offers free delivery within a 30 mile radius. He told me this wouldn't happen and I'm to collect car myself. I have now purchased another car, perfect for my needs, same money, delivered within 4 hours from further away than this guy. this seller also accused me of ringing his phone all night which in his words, it's a good job it was on silent! I hadn't called him once during the night! I had only text him at around 10pm to call me in the morning. I have no idea why this man is any kind of public facing role. Completely undeserving of the job.

    Reply from Excellent Cars on 02/12/25

    Thank you for your comments - I will pass this on to the team. We always pride ourselves on exceptional customer service, our other reviews speak for themselves. I will look in to this and apologise if you feel our customer service fell short in this instance.


  • 5

    Perfect

    By Anonymous on 19 September 2025 | Purchase not verified

    Brilliant experience and went very smoothly.

    Reply from Excellent Cars on 02/12/25

    Thank you for your 5 star review - I will pass on your comments to the team.


  • 5

    Great service, great stock, great prices

    By Anonymous on 18 September 2025 | Purchase not verified

    We were searching with our son for his second car. The team at Excellent Cars provided immediate and professional communication. We were all welcomed and made feel at ease during our appointment. The quality of the vehicle was great and priced the best we could find online. They have loads of cars in stock and well worth a trip.

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Great experience

    By Ashley J on 21 July 2025 | Purchase not verified

    Great experience. 3rd car I’ve bought of them. Not pushy salesmen.

    Reply from Excellent Cars on 24/10/25

    Thank you so much for your review, I will pass your comments on to the team.


  • 5

    Brilliant experience

    By Jessica G on 12 July 2025 | Purchase not verified

    Brilliant service in buying my first car, super friendly and explained everything really well for me to get a good understanding about the car for someone who doesn’t know much about them. Would definitely recommend to everyone.

    Reply from Excellent Cars on 15/07/25

    Thank you for taking the time to leave us a review. We really appreciate any and all feedback. I will pass your comments on to the rest of the Excellent Cars team.