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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.4

Based on 212 customer reviews

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  • 5

    Would recommend to anyone

    By Amanda W on 21 October 2017 | Verified purchase

    Polite and curious staff, not at all pushy, leave you to look round then advise when asked. Good quality and very good value for money.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Was very good the team acted professionally

    By Denzil M on 20 October 2017 | Verified purchase

    My experience with excellent cars was very good.the staff was really friendly and easy to talk to. Service was second to none

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    My buying experience

    By Tony H on 27 September 2017 | Verified purchase

    I saw a car advertised from excellent cars I liked the look of, I used the hotline and spoke to noel who as a point of contact was great, very friendly and helpful, I made an appointment to view the car, when we turned up noel was as great in person as on the phone, the car itself looked great, we were encouraged to test drive, which we did, the car was better than advertised we did the deal and arranged to pick up two days later, noel throughout the transaction was great and I can't fault excellent cars, we picked the car up on Monday and drove it back to Portsmouth from Sheffield today ( Wednesday) the car is a dream, an absolute bargain, better than we dreamed, so would I buy another car from excellent cars, you bet!! Buying a car can often be a frantic experience, one that you live to regret but in this case, my new car was a smooth pleasurable experience, and has totally surpassed all expectations, thank you noel

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fantastic service

    By JAMES W on 01 March 2017 | Verified purchase

    Great experience, Nice open showroom very welcoming enviroment, Staff very helpful and friendly great customer service couldn't be happier will recommend to friends and family thanks Excellent cars

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    By Anonymous on 21 May 2022 | Purchase not verified

    Shout out to Noel for his great customer service. I had a slight issue with the car after collecting the car, which I reporter, and they were quick to resolve the issue.


  • 5

    By Anonymous on 18 May 2022 | Purchase not verified

    Nothing excellent about having no air conditioning in the summer …… During the test drive for the vehicle the cars air con didn’t work and we made it clear that it would have to be fixed before we picked up the car and salesman Jake assured us it would work. Fast forward a few days and there’s a leak and they said they don’t cover air conditioning in their warranty so I’ve been sold a car with a fault. I phoned them and told them I wanted them to diagnose the air con fault and repair it and they said they can’t do anything about it. Also basic things that should have been done in the MOT like brake lights and a front light were not working. I feel disappointed I chose this dealer.


  • 5

    By Anonymous on 17 May 2022 | Purchase not verified

    Big selection of cars. The team are really friendly I have been dealing with Noel who has been great.


  • 5

    By Anonymous on 30 April 2022 | Purchase not verified

    Friendly staff. Excellent Cars.

    Reply from Excellent Cars on 07/05/22

    Hi - Thank You For Your Business & Your Kind Words - Hope You Really Enjoy Your New Cars Kind Regards The Excellent Cars Team


  • 5

    Good service all round

    By Anonymous on 30 April 2022 | Purchase not verified

    Great service, no pressure but very helpful and attentive....cheers

    Reply from Excellent Cars on 07/05/22

    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Excellent Cars. We wish you safe travels in your new Car and look forward to seeing you again soon! Kind Regards The Excellent Cars Team


  • 5

    First car

    By Kim T on 29 April 2022 | Purchase not verified

    Amazing experience. Bought my first car from such nice genuine people. Highly recommend, they will look after you! 😊

    Reply from Excellent Cars on 07/05/22

    Kim - Congratulations on your new car . Thank you for taking the time to write about your experience. It is wonderful to hear that Excellent Cars were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Kind & Warmest Regards Excellent Cars & The Team