By Daniel H on 09 November 2020 | Purchase not verified

What a terrible car!!!! Had the Car 6 weeks, took out the 12 months warranty that was offered to me. 6 weeks down the line the car needs new discs and break pads. The steering wheel has started making a clunking noise when turn a full circle. Rang the garage about the steering clunking and was told to speak to the warranty company!! Not helpful or wanted to help in anyway. The point of the sale was great, top notch but the Car is pants and i can only say i rushed into this!!

Reply from Excellent Cars on 20/11/20

Hi Daniel - Great To Read You Enjoyed Point Of Sale Experience - I'm So Sorry To Read The Warranty Company Wasn't Much Help . Please Call Us On 0114 2434141 & We Will Get Involved & Resolve Your Issue - Please Ring Us Any Time Your More Than Welcome . Kind Regards - Excellent Cars

By J B on 20 October 2020 | Purchase not verified

Excellent Cars......"Excellent Service". Would recommend this dealer to anyone looking for their next car.

Reply from Excellent Cars on 20/12/20

Hi - JB Thank You For Valued Business - Hope You Have A Great Xmas & A gREAT 2021 - Kind Regards Excellent Cars

By Lizzie S on 09 October 2020 | Purchase not verified

Very friendly staff, very safe with the covid situation. They took our temperature and alcohol gel is available so very safe. Very easy to deal with, very happy.

Reply from Excellent Cars on 10/10/20

Thank You Lizzie - Ita Always Great To Gain The Trust Of New Customers - We Hope That You Enjoy Your New Cars & We Look Forward To Seeing You For Your Next Cars - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team

By Luca P on 08 October 2020 | Purchase not verified

Excellent service from Rich, he has been very helpful and professional. Very pleased of my deal with him. Drove away with a great deal. Recommended

Reply from Excellent Cars on 10/10/20

Hi Luca - Like Many Other Satisfied Customers Its Always A Pleasure To Get Such Positive Feedback - We Hope You Had A Safe Journey Home - Especially After Making A 500 Mile Round Trip To Do Business With Us - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team

By Jen S on 02 October 2020 | Purchase not verified

Brilliant service. Really efficient and friendly. Excellent selection of cars and reasonable prices. Would deffinately recommend

Reply from Excellent Cars on 10/10/20

Hi Jen So Glad You Decided To Take A Car From Us - We Hope You Have Many Years Of Enjoyable Motoring & We Hope To See You Again In The Future - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team

By Russell M on 28 September 2020 | Purchase not verified

If there were more stars I would click them. I had an issue with a vehicle that I reported within a week of aquiring the car. I returned the car and was supplied with a courtesy car the car was taken away for investigation to investigate what the problem was to 3 garages . They pulled out all the stops to sort but after discussing the issue with Noel I decided to reject the car and look at my options . The whole experience was handle in a very understanding and professional manner . I picked another car and the paper work processed no problem . There was total respect for my views and how I felt , The whole process couldnt have been handled better . Keep up the good work giving respect and guidance to me as a buyer and Im sure to others who buy from your company . I would recommend this company and the team . Both my wife and I are very happy with how things were handled. Perhaps other companies should take a lead from Noel and his team

Reply from Excellent Cars on 10/10/20

Hi Russel We Are So Happy That We Was Able To Keep You & Your Wife As Customers - Sometimes If A Problem Arises The Solution Isn't Always About Fixing The Problem Often Its About HOW YOU FIX IT ! - You Was Patient Kind & Considerate & Ultimately Without Your Custom We Don't Get To Exist - So You Deserved The Respect From Us You Received - We Sincerely Hope You Have Years Of Happy Motoring In Your New Cars - Thank You Once Again For Your Valued Business From The Excellent Car Team

By Thomas B on 24 September 2020 | Purchase not verified

Excellent experience with Rich, very professional and a pleasure to deal with.

Reply from Excellent Cars on 10/10/20

Hi Thomas Thank You For Your Custom & Your Valued Business From The Excellent Car Team

By Heather M on 18 September 2020 | Purchase not verified

Brilliant service. Needed the car quickly as mine had, had it and Rich literally jumped through hoops to get the mot done and the car was ready in a couple of days. Fantastic, 100% recommend A***

Reply from Excellent Cars on 10/10/20

Hi Heather - Your Precious Comments Are Most Welcome - We Genuinely Hope To See Your For Your Next Car Meanwhile We Hope You Have Many Years Of Happy Motoring With The Car You Just Purchased From Us - Thank You Once Again For Your Valued Business From All he Excellent Car Team

By Jason W on 07 September 2020 | Purchase not verified

Rich dealt with everything really promptly.great service... highly recommend.

Reply from Excellent Cars on 13/09/20

Thank You Jason We'll Let Richard Know you Thought He Did A Great Job - Kind Regards Excellent Cars

By Dee J on 30 August 2020 | Purchase not verified

Yet again, all the team went way beyond what was the usual treatment of customers that the car industry hands out. Our car ate it’s auto box on Saturday, by today they had not only sourced us a car, but lent us a courtesy car until it is ready to collect. All with a great attitude, super professional execution, and very friendly atmosphere. As a family we are so impressed, we will be buying another car from them in a few months, and we will be recommending them to everyone we know, who wants a great car buying experience.