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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Excellent Cars

Excellent Cars
5
4.9

All 383 customer reviews

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  • 5

    Great service

    By Sharron C on 27 July 2022 | Purchase not verified

    Fantastic service. Shammy couldn't of been more helpful. Would recommend.

    Reply from Excellent Cars on 13/08/22

    Hi Sharron - We Really Do Appreciate Your Business & Your Positive Comments . Kind Regards Excellent Cars


  • 5

    By Amie B on 27 July 2022 | Purchase not verified

    Brilliant guys, honest noel sorts your problem if you have any with your car straight away. 100% recommend

    Reply from Excellent Cars on 13/08/22

    Hi Amie , 1st Of All Thank You So Much For Custom & Your Positive Feedback Kind Regards - Excellent Cars


  • 5

    By stephen b on 15 July 2022 | Purchase not verified

    Bought a car for my mum. Noel was so help full and patient with us and made it a pleasure. What a place you would not expect such a showroom full of cars for sale from the road.

    Reply from Excellent Cars on 13/08/22

    Hi Stephen - Thank You For Buying A Car From Us We Really Appreciate Your Business & Your Positive Comments Kind Regards - Excellent Cars


  • 5

    Avoid Them

    By Anonymous on 21 June 2022 | Purchase not verified

    Avoid them at all cost. Cannot trust them

    Reply from Excellent Cars on 07/03/24

    We Are So Sorry To See You Was Not Happy With Our Service Please Contact Us At Your Earliest Convenience So That We May Resolve Any Issues. Kind Regards - Excellent Cars


  • 5

    Excellent Service with Excellent Cars

    By Ash B on 18 June 2022 | Purchase not verified

    Simply put they were excellent and had a wide selection of 80+ cars. Went to view some cars and the service was exceptional . Noel and the team were friendly, polite and very knowledgeable and didn’t pressure me into buying or try to persuade me to buy something out of my budget. I found all the cars I looked at were clean and tidy throughout and I found the perfect car for me in my budget. Very happy with it and the service I received.

    Reply from Excellent Cars on 21/06/22

    Thank you for your kind words and your valued business - Excellent Cars Team


  • 5

    By Anonymous on 21 May 2022 | Purchase not verified

    Shout out to Noel for his great customer service. I had a slight issue with the car after collecting the car, which I reporter, and they were quick to resolve the issue.

    Reply from Excellent Cars on 07/03/24

    Thank you for your review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    By Anonymous on 18 May 2022 | Purchase not verified

    Nothing excellent about having no air conditioning in the summer …… During the test drive for the vehicle the cars air con didn’t work and we made it clear that it would have to be fixed before we picked up the car and salesman * Personal information remove by Feefo * assured us it would work. Fast forward a few days and there’s a leak and they said they don’t cover air conditioning in their warranty so I’ve been sold a car with a fault. I phoned them and told them I wanted them to diagnose the air con fault and repair it and they said they can’t do anything about it. Also basic things that should have been done in the MOT like brake lights and a front light were not working. I feel disappointed I chose this dealer.

    Reply from Excellent Cars on 07/03/24

    We Are So Sorry To See You Was Not Happy With Our Service Please Contact Us At Your Earliest Convenience So That We May Resolve Any Issues . Kind Regards - Excellent Cars


  • 5

    By Anonymous on 17 May 2022 | Purchase not verified

    Big selection of cars. The team are really friendly I have been dealing with Noel who has been great.

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    By Anonymous on 30 April 2022 | Purchase not verified

    Friendly staff. Excellent Cars.

    Reply from Excellent Cars on 07/05/22

    Hi - Thank You For Your Business & Your Kind Words - Hope You Really Enjoy Your New Cars Kind Regards The Excellent Cars Team


  • 5

    Good service all round

    By Anonymous on 30 April 2022 | Purchase not verified

    Great service, no pressure but very helpful and attentive....cheers

    Reply from Excellent Cars on 07/05/22

    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Excellent Cars. We wish you safe travels in your new Car and look forward to seeing you again soon! Kind Regards The Excellent Cars Team