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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.4

Based on 159 customer reviews

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  • 5

    My buying experience

    By Tony H on 27 September 2017 | Verified purchase

    I saw a car advertised from excellent cars I liked the look of, I used the hotline and spoke to noel who as a point of contact was great, very friendly and helpful, I made an appointment to view the car, when we turned up noel was as great in person as on the phone, the car itself looked great, we were encouraged to test drive, which we did, the car was better than advertised we did the deal and arranged to pick up two days later, noel throughout the transaction was great and I can't fault excellent cars, we picked the car up on Monday and drove it back to Portsmouth from Sheffield today ( Wednesday) the car is a dream, an absolute bargain, better than we dreamed, so would I buy another car from excellent cars, you bet!! Buying a car can often be a frantic experience, one that you live to regret but in this case, my new car was a smooth pleasurable experience, and has totally surpassed all expectations, thank you noel

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fantastic service

    By JAMES W on 01 March 2017 | Verified purchase

    Great experience, Nice open showroom very welcoming enviroment, Staff very helpful and friendly great customer service couldn't be happier will recommend to friends and family thanks Excellent cars

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    lovely customer service

    By Taylor R on 11 January 2021 | Purchase not verified

    They were all so lovely and helpful, helped me through the whole process, made it very easy and quick for me. Did everything to help me out and find the right car and deal.

    Reply from Excellent Cars on 13/01/21

    Thank You For Your Business & Your Kind Words-We Hope You Have Many Years Of Happy Motoring & We Hope To See You For Your Next Car. Kind Regards - Excellent Cars Team


  • 5

    Excellent service

    By Jenna R on 22 December 2020 | Purchase not verified

    Excellent service got car quickly ready for us put it out front ready to go

    Reply from Excellent Cars on 23/12/20

    Thank You Jenna Hope You Enjoy Your New Car & Have Many Years Of Great Driving - Merry Xmas From The Excellent Cars Team


  • 5

    Excellent Cars!!

    By Ava R on 19 December 2020 | Purchase not verified

    Absolutely fantastic service! We bought a second hand Volkswagen Polo in superb condition! All service history, MOT certificates etc. Noel the owner was amazing! So helpful and covered absolutely everything with us at the dealership. Can’t thank you enough Excellent Cars😊

    Reply from Excellent Cars on 20/12/20

    Hi Ava - Thank You For Your Review & Even More Importantly Thank You For Your Valued Business . We Hope You Really Enjoy Your New Car & We Hope to See You Again - Have A Great Xmas & A Happy 2021 - Thank You Excellent Cars


  • 5

    RUBBISH NO HELP

    By S R on 17 December 2020 | Purchase not verified

    At first thought they were very nice after that forget it lots of problems which has so far cost around 1000 pounds when we rang them up after having the car for only 8 weeks the reply was you have been unlucky with no offer of help TERRIBLE AFTER CARE they are only interested in getting rid of cars for a profit BEWARE

    Reply from Excellent Cars on 23/12/20

    Hi SR - Were So Sorry To Hear You Have Had a Problem - Please Call Us ASAP So We Can Resolve Your Issue . Kind Regards - Excellent Cars


  • 5

    Excellent.

    By Jo S on 11 December 2020 | Purchase not verified

    So friendly and suppotive. Efficient and quick service. Well recommended.

    Reply from Excellent Cars on 13/12/20

    Hi Jo - Thank You So Much For Your Valued Business Hope You Enjoy Your New Car - Have A Happy Christmas & A Happy 2021 . Kind Regards Excellent Cars Team


  • 5

    Exceptional Service

    By Catherine R on 21 November 2020 | Purchase not verified

    I have received excellent service from Excellent Cars. Very professional and adhered to the COVID-19 social distancing rules. I felt very safe when viewing the cars. I would like to thank them for their help when choosing my car. Would highly recommend.

    Reply from Excellent Cars on 20/12/20

    Hi Catherine - So Glad To Read You Enjoyed Your Experience With Us - We Do Hope You Have Many Years Of Great Motoring With Your New Car & We'd Like To Wish You A Very Merry Xmas & A Covid Free Happy 2021 - Warmest Regards From Excellent Cars


  • 5

    Kia Carens 2

    By Daniel H on 09 November 2020 | Purchase not verified

    What a terrible car!!!! Had the Car 6 weeks, took out the 12 months warranty that was offered to me. 6 weeks down the line the car needs new discs and break pads. The steering wheel has started making a clunking noise when turn a full circle. Rang the garage about the steering clunking and was told to speak to the warranty company!! Not helpful or wanted to help in anyway. The point of the sale was great, top notch but the Car is pants and i can only say i rushed into this!!

    Reply from Excellent Cars on 20/11/20

    Hi Daniel - Great To Read You Enjoyed Point Of Sale Experience - I'm So Sorry To Read The Warranty Company Wasn't Much Help . Please Call Us On 0114 2434141 & We Will Get Involved & Resolve Your Issue - Please Ring Us Any Time Your More Than Welcome . Kind Regards - Excellent Cars


  • 5

    Painless Purchase

    By J B on 20 October 2020 | Purchase not verified

    Excellent Cars......"Excellent Service". Would recommend this dealer to anyone looking for their next car.

    Reply from Excellent Cars on 20/12/20

    Hi - JB Thank You For Valued Business - Hope You Have A Great Xmas & A gREAT 2021 - Kind Regards Excellent Cars