play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Excellent Cars

Excellent Cars
5
4.4

Based on 155 customer reviews

Powered by


  • 5

    My buying experience

    By Tony H on 27 September 2017 | Verified purchase

    I saw a car advertised from excellent cars I liked the look of, I used the hotline and spoke to noel who as a point of contact was great, very friendly and helpful, I made an appointment to view the car, when we turned up noel was as great in person as on the phone, the car itself looked great, we were encouraged to test drive, which we did, the car was better than advertised we did the deal and arranged to pick up two days later, noel throughout the transaction was great and I can't fault excellent cars, we picked the car up on Monday and drove it back to Portsmouth from Sheffield today ( Wednesday) the car is a dream, an absolute bargain, better than we dreamed, so would I buy another car from excellent cars, you bet!! Buying a car can often be a frantic experience, one that you live to regret but in this case, my new car was a smooth pleasurable experience, and has totally surpassed all expectations, thank you noel

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fantastic service

    By JAMES W on 01 March 2017 | Verified purchase

    Great experience, Nice open showroom very welcoming enviroment, Staff very helpful and friendly great customer service couldn't be happier will recommend to friends and family thanks Excellent cars

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Painless Purchase

    By J B on 20 October 2020 | Purchase not verified

    Excellent Cars......"Excellent Service". Would recommend this dealer to anyone looking for their next car.


  • 5

    Excellent Cars... Excellent service!

    By Craig M on 18 October 2020 | Purchase not verified

    Visited on the off chance we could view a car. Rich helped us look at the car and explained the process clearly. The venue is clean and covid measure are strict. They even have a high tech temperature probe which our boys loved.


  • 5

    Excellent indeed

    By Lizzie S on 09 October 2020 | Purchase not verified

    Very friendly staff, very safe with the covid situation. They took our temperature and alcohol gel is available so very safe. Very easy to deal with, very happy.

    Reply from Excellent Cars on 10/10/20

    Thank You Lizzie - Ita Always Great To Gain The Trust Of New Customers - We Hope That You Enjoy Your New Cars & We Look Forward To Seeing You For Your Next Cars - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team


  • 5

    Recommended

    By Luca P on 08 October 2020 | Purchase not verified

    Excellent service from Rich, he has been very helpful and professional. Very pleased of my deal with him. Drove away with a great deal. Recommended

    Reply from Excellent Cars on 10/10/20

    Hi Luca - Like Many Other Satisfied Customers Its Always A Pleasure To Get Such Positive Feedback - We Hope You Had A Safe Journey Home - Especially After Making A 500 Mile Round Trip To Do Business With Us - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team


  • 5

    Brilliant Service

    By Jen S on 02 October 2020 | Purchase not verified

    Brilliant service. Really efficient and friendly. Excellent selection of cars and reasonable prices. Would deffinately recommend

    Reply from Excellent Cars on 10/10/20

    Hi Jen So Glad You Decided To Take A Car From Us - We Hope You Have Many Years Of Enjoyable Motoring & We Hope To See You Again In The Future - Thank You Once Again For Your Valued Business - Thank You From The Excellent Car Team


  • 5

    Excellent settlement great customer service

    By Russell M on 28 September 2020 | Purchase not verified

    If there were more stars I would click them. I had an issue with a vehicle that I reported within a week of aquiring the car. I returned the car and was supplied with a courtesy car the car was taken away for investigation to investigate what the problem was to 3 garages . They pulled out all the stops to sort but after discussing the issue with Noel I decided to reject the car and look at my options . The whole experience was handle in a very understanding and professional manner . I picked another car and the paper work processed no problem . There was total respect for my views and how I felt , The whole process couldnt have been handled better . Keep up the good work giving respect and guidance to me as a buyer and Im sure to others who buy from your company . I would recommend this company and the team . Both my wife and I are very happy with how things were handled. Perhaps other companies should take a lead from Noel and his team

    Reply from Excellent Cars on 11/10/20

    Hi Russel We Are So Happy That We Was Able To Keep You & Your Wife As Customers - Sometimes If A Problem Arises The Solution Isn't Always About Fixing The Problem Often Its About HOW YOU FIX IT ! - You Was Patient Kind & Considerate & Ultimately Without Your Custom We Don't Get To Exist - So You Deserved The Respect From Us You Received - We Sincerely Hope You Have Years Of Happy Motoring In Your New Cars - Thank You Once Again For Your Valued Business From The Excellent Car Team


  • 5

    Excellent experience, highly rated!

    By Thomas B on 24 September 2020 | Purchase not verified

    Excellent experience with Rich, very professional and a pleasure to deal with.

    Reply from Excellent Cars on 11/10/20

    Hi Thomas Thank You For Your Custom & Your Valued Business From The Excellent Car Team


  • 5

    epic car dealers in Sheffield

    By Heather M on 18 September 2020 | Purchase not verified

    Brilliant service. Needed the car quickly as mine had, had it and Rich literally jumped through hoops to get the mot done and the car was ready in a couple of days. Fantastic, 100% recommend A***

    Reply from Excellent Cars on 11/10/20

    Hi Heather - Your Precious Comments Are Most Welcome - We Genuinely Hope To See Your For Your Next Car Meanwhile We Hope You Have Many Years Of Happy Motoring With The Car You Just Purchased From Us - Thank You Once Again For Your Valued Business From All he Excellent Car Team