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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.5

Based on 118 customer reviews

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  • 5

    Was very good the team acted professionally

    By Denzil M on 20 October 2017 | Verified purchase

    My experience with excellent cars was very good.the staff was really friendly and easy to talk to. Service was second to none

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    My buying experience

    By Tony H on 27 September 2017 | Verified purchase

    I saw a car advertised from excellent cars I liked the look of, I used the hotline and spoke to noel who as a point of contact was great, very friendly and helpful, I made an appointment to view the car, when we turned up noel was as great in person as on the phone, the car itself looked great, we were encouraged to test drive, which we did, the car was better than advertised we did the deal and arranged to pick up two days later, noel throughout the transaction was great and I can't fault excellent cars, we picked the car up on Monday and drove it back to Portsmouth from Sheffield today ( Wednesday) the car is a dream, an absolute bargain, better than we dreamed, so would I buy another car from excellent cars, you bet!! Buying a car can often be a frantic experience, one that you live to regret but in this case, my new car was a smooth pleasurable experience, and has totally surpassed all expectations, thank you noel

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Fantastic service

    By JAMES W on 01 March 2017 | Verified purchase

    Great experience, Nice open showroom very welcoming enviroment, Staff very helpful and friendly great customer service couldn't be happier will recommend to friends and family thanks Excellent cars

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team


  • 5

    Like title like experience

    By Thomas B on 06 April 2019 | Purchase not verified

    Polite no rush experience, let me look around then asked if needed help. Good value for part exchange no haggling over price. Would recommend


  • 5

    Great service

    By Stuart H on 01 April 2019 | Purchase not verified

    I bought an Insignia from Excellent Cars. Excellent service all around from these guys especially Rich. He was great from the off and he been extremely helpful. I definetly would recommend to other. Thanks Rich.

    Reply from Excellent Cars on 01/04/19

    Thank You For Your Business & Your Kind Words Are Very Welcome Kind Regards Excellent Cars


  • 5

    Comment about my experience

    By Maryam S on 21 March 2019 | Purchase not verified

    I think the staff were very good and dealt with everything good I think the customer service skills were excellent

    Reply from Excellent Cars on 01/04/19

    Thank You For Your Reply We Try Veru Hard To Make Sure Our Customers Enjoy Their Buying Experience With Us Kind Regards Excellent Cars


  • 5

    Fantastic service from Excellent cars!

    By Laura G on 16 March 2019 | Purchase not verified

    Brilliant experience here at Excellent cars! Very friendly and welcoming staff, rich was fantastic at helping me get my new car and part exchanging my old one. Would recommend these to friends and family!

    Reply from Excellent Cars on 01/04/19

    Thank You So Much For Your Business & We Really Appreciate That You Would Recommend Us To Your Family & Friends Kind Regards Excellent Cars


  • 5

    Great service!

    By John H on 11 March 2019 | Purchase not verified

    Great staff, excellent service too. Even gave me a courtesy car as finance comoany let me down on the day! Would recommend and use again myself in the future.

    Reply from Excellent Cars on 01/04/19

    Thank You - You Are A New & Very Valued Customer To Us We Will Always Do Our Best To Provide A Great Service Kind Regards Excellent Cars


  • 5

    Excellent

    By Abigail W on 08 March 2019 | Purchase not verified

    Excellent service. Very efficient and really welcoming. Easy to chat to and happy spend time with you.

    Reply from Excellent Cars on 10/03/19

    Hi Abigail - Thank You For Your Custom & Your Positive Comments We Hope Really Enjoy Your New Car . Kindest Regards Excellent Cars


  • 5

    Great experience

    By Kathryn A on 07 March 2019 | Purchase not verified

    Both Steve and Noel really went the extra mile to make us feel comfortable throughout the process of buying our car. There was no pressure and lots of reasonably priced cars on offer.

    Reply from Excellent Cars on 10/03/19

    Hi Katherine & Kate - Well What Can I Say 2 Lovely People That We Really Enjoyed Doing business With . Congratulations In Advance For Your Up-Coming Big Day We Wish You All The Very Best . Kind Regards From Steve,Noel & All @ Excellent Cars