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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.5

Based on 182 customer reviews

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  • 5

    Excellent by name..

    By Clayton R on 06 February 2021 | Verified purchase

    Spot on service from all staff. Very friendly and COVID safe throughout

    Reply from Excellent Cars on 12/02/21

    Hi Clayton - Thank You So Much For Your Business We Appreciate How Hard Our Customers Work To Raise The Funds To By Their Cars ( Weather By Cash Or Finance ) It Still Needs Earning & We Treat Customers How We would Want To Be Treated As A Customer - So We Can't Thank You Enough For Your Valued Business - All @ Excellent Cars


  • 5

    Fantastic service!!!

    By LISA B on 06 February 2021 | Verified purchase

    Excellent cars were fantastic from start to finish!! Noel was our salesman, no pressure from him at all which was great he allowed us to look around alone and when we needed him he was there with the information we needed. Dave provided he entertainment which was great lol! Brilliant set of guys and fantastic quick service!!! My car is fantastic!!!!

    Reply from Excellent Cars on 12/02/21

    Hi Lisa - Well What Can I Say - First Of All We Really Appreciate Your Business & Your Kind Review Comments - We Hope We See You For Your Next Car & We'll Try & Get Dave To Be More Entertaining Next Time Too - Thank You - Kind Regards All @ Excellent Cars


  • 5

    Simply the best

    By KAREN P on 05 February 2021 | Verified purchase

    1st class service from start to finish, no hard sell let you me choose a car that was right for me. which I absolutely love. My daily contact with my account manager was brilliant she is the nicest person you could deal with .

    Reply from Excellent Cars on 06/02/21

    Thank You Karen For Your Business - It Was A Pleasure Doing Business With You & We Hope To See You Again For Your Next Car Kind Regards Excellent Cars


  • 5

    Very Very good 👍

    By DWIGHT W on 03 February 2021 | Verified purchase

    Very good customer friendly service 👌. I love my car and my family is amaze .

    Reply from Excellent Cars on 06/02/21

    Hi Dwight & Thank You So Much For Your Business & Your Kind Words - Enjoy Your New Wheels . Kind Regards Excellent Cars


  • 5

    After care

    By TRACEY ANN B on 02 May 2018 | Verified purchase

    Good service but when had to take car back for a fault had to do 100 mile round trip day off work to take it to a nominated garage they state has to go to . I asked for a garage local BMW garage but would not use. But the garage they sent me was fantastic. They did sort it hopefully

    Reply from Excellent Cars on 19/11/18

    Hi Tracey , So sorry to hear you had to bring your car back - However I Am Aware That The Problem You Had Is Resolved . Please Accept My Sincere Apologies For Any Inconvenience To You & Your Family - Kind Regards Noel


  • 5

    excellent service from excellent cars.

    By W A M on 02 May 2018 | Verified purchase

    Very good staff ,showed me the car i was interested in ,explained the work to be carried out before delivery,agreed a price acceptable to us both .I then paid agreed price.


  • 5

    Excellent service

    By ANNE C on 01 May 2018 | Verified purchase

    Really good. Very attentive and picked me up from Sheffield station


  • 5

    Excellent

    By Marion M on 01 May 2018 | Verified purchase

    Great service fast turnaround found the perfect car


  • 5

    Vauxhall Mokka 13 Plate

    By RYAN T on 20 April 2018 | Verified purchase

    Friendly staff, car seems to be in good condition, but I need to check something with my garage, think it's a manufacturing issue with the brake sticking sometimes. Didn't take too long to sort everything out with part exchanging, and taking my new car away. Free service and MOT upon purchase. Decent price paid for my new car. Would strongly consider using them for my next purchase!


  • 5

    Deception

    By MARGARET D on 19 April 2018 | Verified purchase

    I purchased a Suzuki alto from the above garage which was advertised on auto traders website as a (2013) with 12 number plate and also advertised as 2 previous owners. When I went to visit the car garage they also verified that it was a (2013) 12 number plate and 2 previous owners. Once I had purchased the car and received my documents I then noticed that it was September 2012 registered and also had 3 previous owners. I am very disappointed with this purchase and so upset that I am considering taking the matter further as this is deception.

    Reply from Excellent Cars on 19/11/18

    Hi Margaret - I Am So Sorry To Hear That You Felt Deceived By Us . I Don't Quite Understand How You Think This Could Have Occurred Because When You Came To Look At The Car You Would Have Looked At The Paperwork !! - So If You Had A Querry About How Many Owners & The Year Of The Car You Would Have Had Ample Time To Decide To Take The Car Their & Then - We Let You Look At The Documentation Before You Purchased The Car !! . Please Contact Me At Your Earliest Convenience So We Can Get This Sorted & To Be Fair To You We May Find We Have A Training Requirement Within Our Organisation - Kind Regards Noel