By Linda F on 01 July 2024 | Purchase not verified

Unfortunately bought a car but had to return for a refund. Dave was a fantastic Salesman no hassle and Noel sorted the refund promptly and efficiently. Would highly recommend these guys go above and beyond.

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 01 July 2024 | Purchase not verified

Lovely showroom. Very friendly staff. A good selection of vehicles at good prices. Lucas dealt with us and was fantastic!

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 27 June 2024 | Purchase not verified

Lucas was really helpful with my experience made me feel really comfortable couldn’t have wanted it to go any better really welcoming Steph was also lovely and really chatty would definitely recommend

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 24 May 2024 | Purchase not verified

The service is nice, helpful and professional. A place worth recommending. I recommend contacting Lukas.

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Jason A on 24 May 2024 | Purchase not verified

Great service from start to finish. Steph made the experience smooth all the way through and kept me informed regarding all process. Highly recommend

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Megan C on 16 May 2024 | Purchase not verified

Brilliant customer service by Steph made the experience so enjoyable and relaxed. Thank you so much :)

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Sam B on 15 May 2024 | Purchase not verified

Thank you to Steph - great service helping me pick my first car - will come back again in the future :)

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 11 May 2024 | Purchase not verified

Just received my car today, what an amazing service from Steph. She’s true credit to the dealership. Looking forward to the ownership of my BMW.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 08 May 2024 | Purchase not verified

Steph was extremely helpful and made buying a new car very easy :-)

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 07 May 2024 | Purchase not verified

I do not recommend this company never ever they sold me a car with the broken gearbox I went for a view to see the car. I received the car every time when I drive over 15 minute the gearbox showing flashing N and no moving. It’s broken.

Reply from Excellent Cars on 14/05/24

DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If We Do Not Have Your Signature On Your Purchase Invoice Stating You Had Purchased A Car WITH Faults !! DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If We Cannot Prove Through Our CCT Footage You Driving & Testing This Car Prior To Purchase !! DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If You Can Prove We Didn't Invite You To Have This Car Independently Inspected Before You Purchased It !! DEAR SIR COME BACK TO US FOR A FULL REFUND :- If We Cannot Prove You Threatened Us With Negative Reviews If We Did Not Do What You Wanted Us To Do !! We Are Not In The Habit of Selling Cars With Faults - If We Do Because A Customer Insists They Can Make A Project Of A Car We Think Is Not Good Enough To Retail & They Feel They Can Make It Suitable For Their Needs & Safe We Will Make It Abundantly Clear They Are Buying A Car Knowing It Has Problems & That The Price They Pay Reflects This . However Sometimes Some People Don't Realise You Can't Have Your Cake And Eat It !!! . We Hope This Valued Customer Reconsiders His Comments - We Are Sorry He Feels Let Down - We Have The Greatest Of Respect For All Our Customers - However We Will Not Bow Down To Review Blackmail !! Especially When We Can Prove We Told This Customer With Full Transparency The Condition Of The Car He Wanted To Buy & If He Can Prove We Didn't Then . Dear Sir We Are Happy To Give His Money Back . We Are A Law Abiding Family Firm & We Love Customers & We Love Our Customers To Be Happy .