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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.6

All 522 customer reviews


  • 5

    Great experience

    By Asad S on 14 April 2023 | Purchase not verified

    Excellent sales people. Very friendly and accommodating. No pressure sales. Great customer service. They will fix up all issues with the car prior to you buying the car. Great people to deal with. Especially Steph and Noel. Wonderful guys.

    Reply from Excellent Cars on 16/04/23

    Thank You - Just Wanted To Say We Really Hope You Enjoy Your New Car & Thank You For Your Positive Comments . From The Team @ Excellent Cars


  • 5

    pictures of cars are not the true car for sale

    By Anonymous on 12 April 2023 | Purchase not verified

    Adds are not what they seem to be a Black Astra for sale looks amazing but deep down the pictures one green picture shows the true car and a video and it seems this has happen before be careful on what car you are looking at it was a disappointment to see this happen

    Reply from Excellent Cars on 13/04/23

    Hi ian please accept our apologies if you felt the car was not as described - we do work hard to get the details right & you may have missed it says choice of 2 in the advert - As way of an apology please call in & collect a Free Mot Test Fee Voucher - we don't like to waste customers valuable time . Kind Regards The Excellent Cars Team


  • 5

    By Anthony B on 11 April 2023 | Purchase not verified

    Horrendous do not enter there are plenty of conscientious and reputable dealers around, not this one, do yourselves a favour.

    Reply from Excellent Cars on 21/04/23

    This Review Is Not Genuine - We Know Some Other Car Dealers Send In Reviews Just To Upset The Apple Cart - This Is Our Response To Them ;- 5000 Car Sales Over The Last 5 Years 88% Of Our Customers On Autotrader Leave Us A Positive Review On Auto-Trader 2% If You Take A Look Of The Overall Number From All Media Platforms We Have Less Than 80 Poor Reviews How Many Companies Have Less Than 2% Poor Reviews Of Their Overall Sales !! I Would Like The Anonymous Sender Of This Review To Give Me The Name Of The Company They Work & We Will See If They Have Below 2%


  • 5

    Buying a ssanyong

    By Anonymous on 09 April 2023 | Purchase not verified

    Very good,all information Questions answered. Really great sales person Ricky was. Really helpful 👌

    Reply from Excellent Cars on 10/04/23

    Hi - Thank You For Your Business & Your Kind Words - We Will Pass On Your Great Message Our Team Member Ricky Who Will Be Delighted You Felt Well Looked After . We Hope To See You For Your Next Car Too . Kind Regards From The Excellent Cars Team


  • 5

    Nissan juke

    By Anonymous on 05 April 2023 | Purchase not verified

    Steph and the team deliver excellent customer service great experience to buy from

    Reply from Excellent Cars on 06/04/23

    Thank You So Much For Your Business Please Remember To Pop Back For Your Free Mot Fee Next Year Kind Regards From The Excellent Cars Team


  • 5

    Fantastic car buying experience

    By Caroline W on 01 April 2023 | Purchase not verified

    Really easy straight forward experience, no pressure, Ricky is really down to earth, helpful and full of advice. The process was quick, and easy on our end. Would definitely buy from again, they have a great selection of cars for sale.

    Reply from Excellent Cars on 10/04/23

    Thank You For Your Kind & Positive Comments . Please Make Sure You Call Into See Us Anytime Your Passing . Thank You For Your Vey Valued Business . Kind Regards From The Excellent Cars Team


  • 5

    friendly and helpful

    By Anonymous on 01 April 2023 | Purchase not verified

    Steph was very friendly and helpful and reassured us during the process

    Reply from Excellent Cars on 10/04/23

    Thank You So Much For Your Business & Your Kind Comments . These Will Be Past Onto Steph As She Will Appreciate Your Positive Impression Of Excellent Cars. Take Care - Kind Regards From The Excellent Cars Team


  • 5

    By Anonymous on 11 March 2023 | Purchase not verified

    Excellent service, staff polite and helpful

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    Above & Beyond

    By Sophie H on 11 March 2023 | Purchase not verified

    Headed to excellent cars in search of a new car 🚗 we were shown around the showroom for what we wanted to look at left to look around at other options. Dave was very attentive and came out to give some other ideas within our budget and specification! The finance process went smoothly with Dave once again going above and beyond to get us the best deal! Highly recommend we will be returning when we are in need of another vehicle

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"


  • 5

    Great service

    By Anonymous on 10 March 2023 | Purchase not verified

    Very helpful friendly staff, no pressure to buy when looking either. Thank you Dave and Steph!

    Reply from Excellent Cars on 07/03/24

    Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"