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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars
5
4.9

All 396 customer reviews

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  • 5

    Good place to buy a car from

    By Kyra B on 18 January 2020 | Purchase not verified

    I originally signed to get finance for a Ford Focus the sales assistants were really polite And the show room is really nice but unfortunately I had to cancel my finance as my original car failed to sell as it needs a new gear box and new clutch. But I will be back to get a new car once I’m sorted! Can’t thank them enough for helping me out.


  • 5

    Very good service

    By Kris H on 24 November 2019 | Purchase not verified

    Really nice show room and the cars all look clean and amazing....I’m very happy with my car I brought ...And Richard was not pushy very helpful and he could not do enough for me

    Reply from Excellent Cars on 03/12/19

    Hi Kris - Great Comments Thank You - But Most Importantly We Appreciate Your Custom & Appreciate Your Business - Kind Regards Steve @ Excellent Cars


  • 5

    Excellent cars

    By Tom T on 01 November 2019 | Purchase not verified

    Noel has been helpful and nice to deal with. Thank you!

    Reply from Excellent Cars on 13/11/19

    Thank You Tom We Hope You Really Enjoy Your New Car From Excellent Cars


  • 5

    waste of time

    By ian P on 19 October 2019 | Purchase not verified

    had a clio advertised that my i was interested and when i called them said they had 2 in different colours this was on Thursday, said they will hold them to saturday for me and we even offered a deposit which they advertise as refundable. called this morning to say we were on the way and they said they sold 1, i called up and the white one was no were to be seen. looking at reviews it's a ploy to just get you there and sell you anything. every car they have has number plates erased and most say they have 2 so dont waste your time going to these people who clearly enjoy wasting your time

    Reply from Excellent Cars on 13/11/19

    Not Sure Why You Have Sent This You Never Came To Our Dealership We Do know A Car Dealer Called Ian P Though !!!


  • 5

    Great experience

    By Lee D on 21 September 2019 | Purchase not verified

    Went to look at one car with my wife and came away with two, the have a great choice of cars at great prices, this is the second time I have used excellent cars in 5 years, such friendly staff, I would recommend these to anyone, great cars, great staff, great experience

    Reply from Excellent Cars on 06/10/19

    Hi Lee - Thank You For Your Kind Review & It Speaks Volumes For Our Relationship With You & Your Family When You Have Purchased 4 Cars From Us Thank You Once Again - Excellent Cars


  • 5

    Fantastic derive

    By Matthew H on 07 September 2019 | Purchase not verified

    Amazing service, I wasn’t pressured at all and the process was really easy. Definitely would recommend

    Reply from Excellent Cars on 15/09/19

    Thank You Mathew We Really Hope That You Enjoy Your New Car & Come Back To Us Again In The Future For A New One - Kind Regards Excellent Cars


  • 5

    Amazing service

    By Tamara C on 24 August 2019 | Purchase not verified

    Easy no pressure sale very comfortable very welcoming


  • 5

    Disappointed

    By Graham K on 23 August 2019 | Purchase not verified

    Excellent cars advertise that a £50 refundable deposit will secure a car for up to 7 days. We had to put down a £250 no refundable deposit. The Adertising Standards Agency would be keen to know the reason why. We were only advised that the car only had one key after we had paid for it. Every car should have a spare key. £128 to get a spare key cut and programmed. We had to wait for over an hour before the car was handed over to us waiting on the payment to clear. Turned out that the funds had been credited to their account immediately. It's attention to the small detail that brings customers back !!!

    Reply from Excellent Cars on 15/09/19

    Hi Graham Please Send Us The Receipt For Your Second Key & We Will Refund You The Cost & We Will Refund you The Cost Of The Key - Regarding The Bank Clearance - The Funds Did Not Clear Straight Away Or We Would have Said So ( Banks Work To Their Own Time Table ) - Their Is No Benefit To Us Delaying Your Journey Home - Please Accept Our Apology For And Inconvenience - Kind Regards Excellent Cars


  • 5

    Great experience

    By Lee S on 06 July 2019 | Purchase not verified

    Rich great guy very helpful and helped me get a wicked car

    Reply from Excellent Cars on 19/07/19

    Thank You Lee For Your Business Hope We See You For Your Next Car - Kind Regards Excellent Cars


  • 5

    Experience

    By Steven M on 05 July 2019 | Purchase not verified

    Rich was brilliant from start to finish he rang and kept me informed at every step! Car was ready early made the whole experience amazing! I Would recommend rich and excellent cars to family and friends

    Reply from Excellent Cars on 19/07/19

    Hi Steven - We Really Appreciate Your Business Kindest Regards Excellent Cars