Excellent Cars
Customer reviews of Excellent Cars
At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Good place to buy a car from
By Kyra B on 18 January 2020 | Purchase not verified
I originally signed to get finance for a Ford Focus the sales assistants were really polite And the show room is really nice but unfortunately I had to cancel my finance as my original car failed to sell as it needs a new gear box and new clutch. But I will be back to get a new car once I’m sorted! Can’t thank them enough for helping me out.
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5
Very good service
By Kris H on 24 November 2019 | Purchase not verified
Really nice show room and the cars all look clean and amazing....I’m very happy with my car I brought ...And Richard was not pushy very helpful and he could not do enough for me
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5
Excellent cars
By Tom T on 01 November 2019 | Purchase not verified
Noel has been helpful and nice to deal with. Thank you!
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5
waste of time
By ian P on 19 October 2019 | Purchase not verified
had a clio advertised that my i was interested and when i called them said they had 2 in different colours this was on Thursday, said they will hold them to saturday for me and we even offered a deposit which they advertise as refundable. called this morning to say we were on the way and they said they sold 1, i called up and the white one was no were to be seen. looking at reviews it's a ploy to just get you there and sell you anything. every car they have has number plates erased and most say they have 2 so dont waste your time going to these people who clearly enjoy wasting your time
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5
Great experience
By Lee D on 21 September 2019 | Purchase not verified
Went to look at one car with my wife and came away with two, the have a great choice of cars at great prices, this is the second time I have used excellent cars in 5 years, such friendly staff, I would recommend these to anyone, great cars, great staff, great experience
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5
Fantastic derive
By Matthew H on 07 September 2019 | Purchase not verified
Amazing service, I wasn’t pressured at all and the process was really easy. Definitely would recommend
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5
Amazing service
By Tamara C on 24 August 2019 | Purchase not verified
Easy no pressure sale very comfortable very welcoming
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5
Disappointed
By Graham K on 23 August 2019 | Purchase not verified
Excellent cars advertise that a £50 refundable deposit will secure a car for up to 7 days. We had to put down a £250 no refundable deposit. The Adertising Standards Agency would be keen to know the reason why. We were only advised that the car only had one key after we had paid for it. Every car should have a spare key. £128 to get a spare key cut and programmed. We had to wait for over an hour before the car was handed over to us waiting on the payment to clear. Turned out that the funds had been credited to their account immediately. It's attention to the small detail that brings customers back !!!
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5
Great experience
By Lee S on 06 July 2019 | Purchase not verified
Rich great guy very helpful and helped me get a wicked car
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5
Experience
By Steven M on 05 July 2019 | Purchase not verified
Rich was brilliant from start to finish he rang and kept me informed at every step! Car was ready early made the whole experience amazing! I Would recommend rich and excellent cars to family and friends