By Anonymous on 11 May 2024 | Purchase not verified

Just received my car today, what an amazing service from Steph. She’s true credit to the dealership. Looking forward to the ownership of my BMW.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 08 May 2024 | Purchase not verified

Steph was extremely helpful and made buying a new car very easy :-)

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 07 May 2024 | Purchase not verified

I do not recommend this company never ever they sold me a car with the broken gearbox I went for a view to see the car. I received the car every time when I drive over 15 minute the gearbox showing flashing N and no moving. It’s broken.

Reply from Excellent Cars on 14/05/24

DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If We Do Not Have Your Signature On Your Purchase Invoice Stating You Had Purchased A Car WITH Faults !! DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If We Cannot Prove Through Our CCT Footage You Driving & Testing This Car Prior To Purchase !! DEAR SIR PLEASE COME BACK TO US FOR A FULL REFUND :- If You Can Prove We Didn't Invite You To Have This Car Independently Inspected Before You Purchased It !! DEAR SIR COME BACK TO US FOR A FULL REFUND :- If We Cannot Prove You Threatened Us With Negative Reviews If We Did Not Do What You Wanted Us To Do !! We Are Not In The Habit of Selling Cars With Faults - If We Do Because A Customer Insists They Can Make A Project Of A Car We Think Is Not Good Enough To Retail & They Feel They Can Make It Suitable For Their Needs & Safe We Will Make It Abundantly Clear They Are Buying A Car Knowing It Has Problems & That The Price They Pay Reflects This . However Sometimes Some People Don't Realise You Can't Have Your Cake And Eat It !!! . We Hope This Valued Customer Reconsiders His Comments - We Are Sorry He Feels Let Down - We Have The Greatest Of Respect For All Our Customers - However We Will Not Bow Down To Review Blackmail !! Especially When We Can Prove We Told This Customer With Full Transparency The Condition Of The Car He Wanted To Buy & If He Can Prove We Didn't Then . Dear Sir We Are Happy To Give His Money Back . We Are A Law Abiding Family Firm & We Love Customers & We Love Our Customers To Be Happy .

By Anonymous on 03 May 2024 | Purchase not verified

Steph has been really helpful from start to finish, very pleased with the service provided! Would definitely recommend.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 03 May 2024 | Purchase not verified

Steff was great, very helpful, made the process easy.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Faye S on 01 May 2024 | Purchase not verified

Fantastic experience buying a car after having a recent poor experience elsewhere.. felt really at ease to ask anything I needed to - car was perfect and in great condition.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Mike C on 30 April 2024 | Purchase not verified

I was with our granddaughter as she was looking to buy her first car. Steph helped us on the phone before our visit and during our time on-site. She didn't rush us and allowed us all the time we needed to check over the car - which was in a good clean condition. Having decided to buy the Hyundai I10, it was then serviced and MOT'd and I collected it a week later, and Steph even collected me from Meadowhall station. Altogether a very pleasant buying experience - and it's proved to be a nice little car too. We'd be happy to buy from them again.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 29 April 2024 | Purchase not verified

Fantastic experience buying my first car at Excellent Cars with Noel, Steph and Dave. Great customer service and I will certainly be seeing them in the future. :-)

Reply from Excellent Cars on 28/10/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Carla B on 28 April 2024 | Purchase not verified

Great customer service and help

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"

By Anonymous on 27 April 2024 | Purchase not verified

Excellent service! Dave has been excellent with communication throughout the whole process.

Reply from Excellent Cars on 24/05/24

Thank you for your 5-star review and for choosing Excellent Cars. We're glad to hear that you're happy with your vehicle. We constantly strive to improve, so thank you for your feedback, it is greatly appreciated. We hope you will choose us again for your next purchase!"