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Customer reviews of Excellent Cars

At Excellent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Excellent Cars

Excellent Cars

Based on 212 customer reviews

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  • 5

    Buying a car from dealer

    By David M on 07 December 2018 | Purchase not verified

    Brilliant service from Dave and Richard, helped every step of way, great choice of cars and first class help.highly recommended

  • 5

    Excellent Service

    By Paul T on 06 December 2018 | Purchase not verified

    Great Service, Very Friendly Staff, Picked me up from the train Station, Just a Couple of Little things with the car But They are to be sorted, + Service and Mot on Purchase, Very good Dealer and a great little car

  • 5

    Good for first time buyer!

    By Simon C on 06 December 2018 | Purchase not verified

    Everything was made simple for a first time buyer- my seller was really helpful in taking me for a test drive and letting me ask questions. I was pleased with how they gave me info about the car and gave me some time to think things through- recommended buyer!

  • 5

    Great exlerience

    By Aaron H on 02 December 2018 | Purchase not verified

    Richard was lovely from start to finish. Explained the process which was quick and easy, collected me from the me train station and was never pushy. Wouldn’t hesitate to use him or the company again

  • 5

    Excellent and pleasure to deal with.

    By Dave B on 01 December 2018 | Purchase not verified

    Really went out of there way to help me and very pleasant to deal with, would recommend to anybody.

  • 5

    Alfa Mito!

    By Imogen J on 17 November 2018 | Purchase not verified

    Brilliant Purchase with Rich! Got my first car and it’s brilliant, really helped in getting the car ready as quick as possible!

    Reply from Excellent Cars on 19/11/18

    Thank You For Your Business Imogen & We Very Much Value Your Comments Kind Regards Noel @ Excellent Cars

  • 5

    Renault Megane 1.6 VVT Dynamique Proactive 5dr

    By Mick B on 02 November 2018 | Purchase not verified

    Really impressive enquiry and sales, they delivered on every promise. Very friendly and accommodating Chaps . Buying a Renault from them currently and I am so pleased I called Excellent Cars.

    Reply from Excellent Cars on 19/11/18

    Thank You For Your Business Mick & We Very Much Value Your Comments Kind Regards Noel @ Excellent Cars

  • 5

    Be very careful

    By Mohammed T on 26 October 2018 | Purchase not verified

    Be careful, advert on autotrader different to when you go into showroom with hidden ad on or apparently car sold! If you pick a car do full check and make sure all changes are made Finally it was agreed MOT be paid for annually locally to me but low and behold thats not allowed now Would not recommend and would avoid next time!

    Reply from Excellent Cars on 19/11/18

    Dear Sir I am very sorry to hear you felt we hadn't treated you well - Please Call Me To Resolve & Please Answer The Following Questions I'm not sure if your a genuine customer or another car dealer - NO one waits a year to write a review ! You purchased your car over 12 months ago so why leave a review now ? You Said be careful yet you purchased a car from us any way ? You said we would not pay for your Free annual MOT WE WILL PLEASE BRING YOUR CAR BACK TO US ? You said a car you came to view was apparently sold this does happen - but you still PURCHASED a car from us ? Please Call Me As I Would Like To Genuinely Resolve Any Issues - Kind Regards Noel

  • 5

    BEWARE Outstanding finance

    By Edith B on 11 October 2018 | Purchase not verified

    Do not purchase from this dealer. This car has outstanding finance on it. I did my own Experian HPI check. So I would have bought a car that could have been taken off me at any time!!!

    Reply from Excellent Cars on 18/10/18

    Thank You Edith For Changing Your Thoughts Regarding Your Comments To A Much More Positive Response I Know You Tried To Change Your Comments On Autotrader To A More Positive Reponse But Their System Doesn't Allow It ,After I Explained That The Finance Showing Was In Fact Our Own Finance Which We Use To Stock Our Sites & Which Is Removed Once We Sell The Cars - Once Again Thank You For Your Positive Comments have Had To Leave Your New Comments On Cargurus - Please Read Below CarGurus Used cars Car values Questions New review Dealer Dashboard Edith left a review for Excellent Cars! 4 out of 5 stars - After my initial fear that there was outstanding credit on this car, the dealer took the time to call me

  • 5

    Excellent service

    By Ashley G on 21 September 2018 | Purchase not verified

    Absolutely brilliant service, from walking in to driving out of the showroom, Dealt with Terry absolutely Brill. Would recommend to anyone and will be coming in the future for future car purchases.

    Reply from Excellent Cars on 03/10/18

    Thank you for the positive feedback, we here at excellent cars aim to offer our customers the highest in customer service and pleasant transactions, we take on board all comments and criticisms alike and look forward to continually raising our standards in the future. Best wishes Excellent Cars Team